Customer Testimonials
Great dealership and a great service department they were very helpful with the whole car buying experience would definitely recommend!
They were easy to work with and kept me informed about what they were doing. Very friendly.
I’m very happy with the Tanner Service Department. The employees are friendly, quick, and thorough.
Excellent service. Great people to work with. Always courteous and polite. Answer any and all of my questions. Thanks.
the people are great to work with - perform excellent service- fast efficient - and let you know all the ins and outs
Some good, some bad. Glen was excellent but the person helping me with dropping off the vehicle would benefit from some additional training. When he could not answer cost questions he agreed to contact me with answers but never did. Cost of repairs was high.
We had a great experience with Travis. He took his time and worked through the paperwork to get things rolling. Taylor Olson did just as good a job explaining the many digital options on the screen.
Great job and reasonable price. I especially like the free car wash. They gave me a discount even though I forgot to print the Mopar coupon!
Always fast and friendly. They treat you with respect and kindness. I love going to tanners !
Was in Brainerd area for a family vacation, had two different issues with two of our vehicles. Tanner service was able to work us in quickly and back to our vacation same day.
I was happy with the no nonsense service at Tanner. Everything was handled quickly and the job done right. Best of all there no surprises!
We had some recall work to do... the parts were ordered and we were in and out the door as scheduled. Had to reset the clock.
Communication not the best on giving status of progress and hard to get ahold of
Just a note to say the guys in the service department, do a great job in keeping you informed and making sure things are done right!
Stopped in because I thought I had a tail light out. Got in right away. Was surprised they came back to tell me shortly after that my lights were fine. Instead, I needed to get the wiring fixed on my RV's towing plug. They could have charged me for nothing. Instead they were honest, helpful, and sent me on my way, free of charge! Thoroughly impressed! I'll be giving them my business moving forward!
Just moved up here and was at a loss when my Jeep was recalled. Tanners service took care of everything. Thank you!
Wonderful Brought my daughter in to look for a used car and she has a bit of a disability. Cody was so patient with her and explained everything to her in a way that she understood. Chad in finance also was so good with her! She has never done this before and he made it easy Thank you all so much for making car buying so comfortable
What amazing service! Taylor knows her stuff and took as much time as I needed to teach me all about my new car. I would highly recommend Tanner Motors to everyone. Tony was pretty great to work with also. He made the deal easy and e had quite a few laughs Thanks so much!
2nd vehicle I’ve bought from tanners. Ray found me the exact used truck I was looking for! Also had a great experience with Trapper in service with a warranty paint issues my wife’s wrangler (that we didn’t purchase at tanners).
Excellent experience! Taylor was so wonderful to work with. She is very knowledgeable about my new Jeep Grand Cherokee and spent lots of time going over all the bells and whistles with me. Tony was lots of fun to work with also. We had lots of laughs and I left feeling great about y new vehicle purchase. Thanks so much for all your help
Our service was excellent, professional, extremely FAST. The service manager had exceptional communication with us about our issue. We were back on the road with very little down time.
Tanner was great to work with. Unfortunately, the problem was not fixed and truck is not drivable.
Polite, competent staff, excellent mechanic's, particularly Greg. Service and parts attendants excellent and very courteous
Great work all! Now my Jeep is back on the road thanks to Tanner Motors.
Every time my vehicle goes in for service, they do an excellent job and making sure all issues are at least addressed and I have never had an issue with service completed on my vehicle.
I recently had my truck in for some electrical work to be diagnosed and even being out of warranty they did not charge for the time! I have purchased or leased 8 vehicles from them so it was nice to be taken care of and that my business is appreciated!
Excellent customer service. Thank you for listening to what we did or didn't want.
What more can one add......Tanner Motors is the best!! They have always treated us right!! Thanks to everyone we worked with!!
We have had nothing but issues since we purchased our new 3500 Ram truck from Tanner this April. The service department keeps saying nothing is wrong even with the numerous videos and pictures we have sent with issues. We even had to go to Tires Plus to get the truck realigned as Tanner said there was nothing wrong. We submitted that paperwork to Tanner as proof and still nothing. We are waiting for Tanner to make this right. So far I have not been impressed and will not buy from Tanner again and will not recommend them to others
The work was completed in the scheduled time frame. The service person who checked me in and out was polite, professional, and friendly.
Friendly and professional! Offered a late model loaner when service ran late. Happy with everything
The parts were ordered months before I personally had to contact the dealership to find out they had been received. The service department did not answer the phone when contacted for an installation appointment. The manager finally set up an appointment for me and service from that point was excellent. It included a vehicle delivery to a local restaurant during a pouring down rain. I am a disabled veteran and the personal delivery was greatly appreciated,
Good product, good experience. I would not need to go anywhere else to find better service.
The staff was excellent and friendly, but the service waiting area was super uncomfortable. There were donuts (a plus) but no napkins or plates. I ended up getting a paper towel from the bathroom. The cost for an oil change was almost as much as Valvoline, but it took an hour - twice as long as Valvoline. Next time I'd rather sit in my own vehicle and be done in half the time. I'm really disappointed as I just moved here and thought Tanner Motors was going to have a facility similar to Corwin in Fargo.
Excellent service for a wheel bearing and hub replacement. Very good communication during the process!
I will never deal with your service center ever again. The guy that I dealt with was very deceptive and kept trying to get me to buy extra parts and services that I didn't even need. When I went to pay my bill at the counter I found extra charges on my bill for things that nobody actually did. When I asked the same guy about the extra charges he acted like he had no idea how the charges got on my bill, even though he was the person that created the bill.
Always work with me to get my vehicle scheduled when it is convenient for mr
Perfect service as always. No concerns, quick, easy! Only place I’ll go for service.
During the sales process Taylor and Shane went out of their way to make sure I was happy with my new truck.
Very fast service and efficient. They have always given me what I was in need for.
They are always so pleasant and accommodating when my Jeep needs care it is well worth the drive from Aitkin to deal with the staff at Tanner Motors!
One of the best experiences I’ve had in quite a while. I was greater on entering, and they took my car, did a diagnosis and had the parts on hand and immediately went to fixing it. I was in and out in less than two hours replacing a fuel injector. A great company.
They were very good with the timing of getting it done. They were also very informative
My service experience at Tanner’s was exactly as promised. The staff was friendly and knowledgeable. My appointment was on time, and my loaner vehicle was ready.
Good communication, great service, friendly people. Hard to find all of these at times these days.
Travis and Tony were fantastic! Set me up with a "new to me" van for my biz. Such a great experience we went back a couple of days later for a new truck for our other business. My father-in-law was so excited about the great purchasing experience he went the next day and had to get himself something new to park in his garage. All the associates were professional, knowledgeable and experienced. Highly recommend
What a fantastic experience with our vehicle purchases this week!! Travis and Tony were very easy to work with, discuss our needs and found just what we were looking for.
Our purchase of a "new to us" van this week was such a great experience we just had to do it again with a new work truck a few days later and Travis and Tony were right there to get us taken care of.
We topped it off the next day with my father's purchase of a new 1500. We knew exactly where to take him to and ... Read More DealerRater - May 30, 2026
I stopped to have a tire checked out they were able to get me in within 20 min of arrival
Tanner is always great to work with no problems with services and or employees. Touch notch
Great very smooth transaction
Helpful and friendly service. Only a tire rotation - would have been helpful to get information about tire pressures and tread depths.
Awesome service! Elliot is always fantastic to work with! He communicates extremely well with expected times, etc and always gets things done asap. Thank you!
I spoke with Service 4 days after receiving my RAM, the guy I spoke with (Elliott), treated me like I was an idiot and told me I should not be re-seating my fuses to try and solve the issue with the Infotainment screen (blank screen) that I was having. I told him that I have been working on cars at home (including transmission and engine rebuilds) and that I was very proficient in electronics. I build my own electronic charging equipment...... I know a lot about electronics and autos.
I mentioned that I had watched some youtube videos to attempt to ... Read More DealerRater - May 11, 2026
They did a great job. Elliott explained it to me to where I could understand it.
Very efficient in getting the jeep in. Friendly service and out in a timely manner
New to the area, and waited for three months for another dealership to address an issue on a vehicle we purchased from them. They had it for six weeks didn’t repair and wanted us to make another appointment. Called Elliot and he got our vehicle in and completed the repair in one day. We will stick with Tanner Motor’s, thank you!
I was very satisfied and will buy another vehicle from Tanner motors in a year.
Elliot in the service department did and excellent job setting up my appointment and keeping me informed when my truck was ready.
I had excellent service and was very happy. The employees in the service department are respectful and friendly.
Very fast and friendly service. Pricing was less than I expected. Highly recommend this dealer.
Hometown feel with professional results. Great group of guys to work with. Treated me fair.
Great customer service, very friendly and professional. They were very honest with what I needed and what they recommended.
Salesman was very helpful. Process was easy from start to finish and fast. Would recommend
Called in about a minor warranty issue, they conveniently had an opening same day and had me in and out in an hour.
They have a very nice lounge to wait in. Everyone I dealt with was friendly and polite, and most importantly, didn't try to sell me a new car.
Tanner Motors is top notch. Elliott is very Warm, Professional and extremely knowledgable. I am very pleased and always have my Jeep service done with Tanner.
Tanners got me in fast and easy for my oil change. Everyone was super friendly. They also did a great job.
Honestly, I feel like Aaron Senn the sales man is solid guy. I bought my last two vehicles from him most recent was a jeep wrangler. Runs fine, great guy. Haven't got burned yet. I'll be going back for my next vehicle in the far future. Thanks Aaron
Very friendly service department that set-up and took care of an issue with my vehicle in a timely manner.
Great service from the parts/service team.
Dale and Shane were fantastic! Super personable, easy to work with, and made the whole experience smooth and stress-free. Highly recommend!
Tanner Motors service department is the best! Elliot was so helpful to me in deciding what needed to be repaired on both of my vehicles and the cost was very reasonable! I would highly recommend them to anyone…
Shannon is amazing to work.with & always goes above & beyond to meet all my requests
Tanner is very fair and honest. Their service team is knowledgeable and works very well with our existing extended warranty that helps in keeping our costs down! I would not go anywhere else! Thanks Tanner Motors!
Outstanding service with a great staff, professional, and timely. I highly recommend them!
Fun! No pressure! Super helpful. Would recommend them to anyone I know looking for a new vehicle! Wonderful experience!
Thanks Elliott and team for taking care of my diesel Grand! I appreciate the customer service.
Had a great experience buying a vehicle here recently. Taylor was amazing! She was knowledgeable, friendly, and very hospitable. The process was straightforward, and the price was reasonable. I recommend checking it out if you're looking to update your ride.
Great people and good communication. Work was complete as promised. I will go back again.
They were super friendly and relatively fast about getting the paperwork in order I would definitely recommend buying a vehicle from them
Elliot does a great job of listening to me and taking care of me to make sure I get my vehicle back as soon as possible.
The service department did a great job finding our issue and explaining our options. They are always friendly, professional and a pleasure to do business with.
After a questionable first experience with the service department with my newly purchased Ram truck, the service department manager Glen gave me a call. Kudos for the immediate followup! Glen explained this was not their norm and will work with the staff to rectify service communications with customers. I appreciate greatly the he cared enough to call me personally and vowed to rectify the issues. He alerted me about an upcoming minor recall item that we need to get fixed. I will be glad to return for future service as needed from this call. Thank you Glen.
Why no free oil changes? I’ve purchased many new vehicles and always got them
Excellent experience. Trapper was able to get the vehicle in quickly, make a diagnosis and repair very quickly.
Shane, Todd, Chad
It was great! Super easy and everyone was super helpful!
Regular oil change inspection lead to new rear brake recommendation. Also identified stubborn tire system maintenance issue. Follow-up was scheduled that fit my schedule, matched the quote, and was on-time. Always quality service and friendly service from the RAM desk. Thank you!!!
Customer service is always great from start to finish. Always explains any questions that arise
Very helpful in answering my questions. Were able to have the car ready when I needed it
Trapper did a great job. Very apologetic when they realized that the wrong part came in and offered a loner!! Had my truck back by the next day!! Very pleased with Tanner Motors!!
Did recall work on side air bags. They were friendly and worked with me on loaner car and time schedule after I caused them to have a late start in getting it in. Good job all around.
Did not properly undercoat truck blamed it on me not understanding what they ment by undercoat
I got my car in quickly and they finished the work even quicker. Elliott provided great service.
Tony and Taylor were very kind and easy to work with. Shane really went above and beyond to help me get the perfect truck! I love my new truck!! Thanks again.
My DEF tank level sensor was froze up on a Friday at 4:30pm and my diesel truck was about to hit the 5mph limp mode. I called two other closer RAM dealers who didn't offer any help in my crappy situation. I got ahold of Elliot in service at Tanner Motors who said he would keep the light on for me if i could make it even though it was a close gamble. I made it with 5 miles to spare and he took extremely professional care in letting me know that he would help me out and get me ... Read More Google - Feb 4, 2026
Trapper Holden in the service department did an exceptional job in keeping me updated on the extensive repair process, including working with the warranty company to ensure all protected items were recovered. This was my first experience with the Tanner Motors service department and I was completely satisfied.