Customer Testimonials
I recommend Jace as a salesman!
Shannon took care of all the details making the process quick and easy. He volunteered a lot of information without having to be asked and all communication seemed transparent.
Dave B was very concerned about my husbands. Ability to walk so he had people needed to come to us we are pleased with all staff and also with our car.
Great service from salesman Todd Swedberg and the rest of the team. Everyone made the process go smoothly and timely. Well done, Tanner Motors! This was my third vehicle from them.
Tanner motors did an amazing job taking care of our needs- Every one from the sales person to the finance manager. The overall manager for the day saved the deal with just a little bit of flexibility! Thanks Tanner Motors we love our new jeep 🌝
Friendly, fast, knowledgeable and on time. Absolutely will be back again. They took fabulous care of my Ram and treated it like it was their own.
Very friendly service. They were great to work with and they asked if we needed anything to drink. Went into detail of how the car works and showed us car facts.
Jace worked hard to get the job done. He explained things very well. Everyone was friendly and helpful. We love our new Jeep! Thank you.
Storm is great with customers. 5 + stars, he helped while Laura was out for a couple of hours. Great customer service, keep up the good work!
Did a great job. Got my vehicle in and out very quick. I am very happy with the friendly staff and great service. Thank you
Everyone was very friendly and helpful in my recent purchase of a new ram. I felt like they worked hard to accommodate my budget and it was a smooth process from start to finish.
Very nice employees. Made it a farely quick and easy purchase. Very happy with the service. Let's us take for a long test drive to make sure we liked what we were buying.
Thanks good job.Laura did a good job.Service dept did awesome. Tanners folks really try hard to keep the customer happy. Keep it up.
Awesome!! Didn’t have an appointment and they fit me right in. Very convenient and thank you so much. 😃 100% recommended to everyone out there.
Nice personable dealership everyone’s willing to help and the product is a good one most definitely would come back to Tanner Nissan for another vehicle
I feel that I have had very very very excellent service! Went above and beyond the call of duty when detailing my vehicle. Thank you!!
Service went well. Although there was no communication from the mechanic to myself as far as any current or possible future issues. No documentation of a thorough multi point inspection whatsoever.
I’ve purchased 4 or 5 new vehicles from Tanner since moving to the Brainerd area 45 years ago. I have been hooked on Chrysler products. I have been satisfied with the service also.
Always friendly and accommodating. Knowledgeable in answering my questions I always feel confident that my car was serviced fully and issues explained to me. Thank you
My experience with Tanner Motors has been very pleasing. The people that I have had contact with have been very polite, courteous and knowledgeable. My repairs were completed within the time limit I was told. Even having to wear masks, the waiting area was comfortable. I would use Tanners again in the event that I would need more work done.
Friendly staff, very helpful and got me in the vehicle I was looking for! Thanks again to Dave and Ray! I really appreciate your helping me find my new "new to me car"!
We were pleased on the service we received with the recalls we had on our new truck.
A really friendly and accommodating service department. Laura and Storm are a pleasure to work with. I'll be back for my next service needs.
For as long as you had vehicle a rental or loaner would have been nice. Other than that I was exceptionally happy with service and will continue to return
They didn’t have any high pressure tactics, which was nice. They were trusting of us and treated us well. They allowed to do a test drive all by ourselves and take the car to a mechanic to have a pre-purchase inspection done. They also didn’t sneak in any hidden fees. So I am satisfied.
Really friendly and accommodating people. Jace is such a nice young man and is very knowledgeable about the vehicles he sells. Jace answered all our questions even the silly ones.
I was having problems with starting my vehicle. The service agent thought it might be related to the fuel pump which was recalled and I’m order. Because of my problem she used the one that was in store. I was very grateful as it solved my issue.
Easy. Was definitely the quickest in and out vehicle purchase we’ve had. Highly recommend Tanner Motors and Aaron Senn. We love our Jeep Gladiator.
The team at Tanner Motors were awesome in helping me with the purchase of my new Jeep. From when I placed my initial order to the date of delivery they were on it all the way and would not hesitate to answer any questions I had.
Friendly hard working people make you feel very relaxed and welcomed there Kept myself and husband updated on everything that was going on. Thank you
My experience of buying a truck was good and not pressured
Tanner completed a major repair on my dually after getting hit on the road last fall. From what I can see they did a great job and my truck is back! Thank you Laura for taking such good care of us.
Friendly dealership to work with. This is our second Jeep purchased here. Very helpful and easy to deal with. Dave was able to get us everything we wanted.
This was the third new car we have purchsed from Tanner and this experience was fantastic just like the others. Jace was a very knowledgeable and helpful salesman. Thanks for making the car buying process pleasurable.
Good customer service on the service side
Service was excellent. Never believed in word count. G h g f j t u t u y h t u y y u no 0 by
I had a oil change and Laura Ellingson helped me at the service desk and she was top notch at her job. She is always at the top of her game.
Salesman Shannon was on top of accommodating us for our online sale. Jason worked hard on getting us speedy financing. Beautiful dealership. Good so far
Everyone was very friendly. Ready when we arrived. Truck was ready to go. Place was clean. Financing was easy with a good rate. I'm
Enjoyable experience finding new wheels. Friendly staff made special arrangements to help make our purchase a smooth transition. Great small town service and reasonable rates.
Always a great experience working with Laura in service and Tanner Motors as a whole! Would recommend to anyone looking for a new or used vehicle.
As always I received excellent service from tanner motors service department! They keep me informed during my wait and make sure my Ram is in tip top shape. I could bring my vehicle to a dealership within 15 miles from home but choose to travel the 90 miles to tanner motors because I know I will receive the best service possible.
Very professional!! This is the first time I have used tanner motor services and was very impressed! Looking forward to coming back in the future
Easy to work with! Friendly. I had warranty work done and they were able to get my car in right away. My car was returned how I brought. Clean 😊
Good service, very friendly!!
Excellent customer service, personable staff.
The service manager was very attentive and helpful as he explained what they were doing. My truck runs the best it has in a long time. Thank you 😊
Friendly staff and competitive prices
Good and fair service. Need to be quicker too slow. Maybe get more help. We had another appointment later that morning and an hour and half later we didn’t get the battery replaced because of our other appointment. I thought an hour and half was plenty of time for oil change, windshield wiper replacements and battery check and replacement.
Shannon’s Auto Body brought it in for adjustments after they were done with collision repairs. Seems okay since I got it back. Thank you
They really work hard at getting the best deals for you and making you feel confortable
Vehicle had to be left a second time because mechanic didn't check to see if the heater worked before I was called to pick it up. I stated my displeasure and Laura made sure it was fixed right. She is easy to work with and very helpful. She is a very good asset for the service department.
I had quality customer service each time I went in to Tanner Motors. When the problem with my vehicle was diagnosed I got a call describing it and what the cost would be. I appreciated that. They also got my vehicle in on short notice even though the schedule was full, knowing I had long distance appts to attend at the end of the week. I highly recommend Tanner for any make of vehicle. Thanks Jason in Service for all your help!!
Very helpful considerate and nice I would recommend anyone the go there for a car. big shout out to mat thanks again for all the help
The staff is helpful and the communication is the best I’ve experienced. Definitely my go-to place for getting our vehicles serviced. Recommend this business!
Drive shaft broke on our new RAM truck with less than 7000 miles. Jason was great helping us through the repair. Answering questions and helping us get a wrecker and ordering parts right away.
I have used them in the past for other work they have been courteous timely and reasonable on their pricing there work has to be quality and the service writers are outstanding
Wonderful expérience! You have my business. limited. Was able to find just what I was looking for. I brought à jeep cherokee limit. Thank you.
Great help fixing Jeep on -28 degree day
Shannon is awesome and it's the 4th vehicle we purchased from Tanner. I'm extremely satisfied with Tanner and I will be back for sure on our next vehicle.
wanna thank everyone at tanner motors for going above and beyond helping me get into my new 2020 Nissan Rouge sport all I can say is that you are all really great people to work with I surely will come back to tanner motors . thank you again
I was very happy that they could get me in right away to get a new battery. They didn't have any batteries for my vehicle and I had to buy one elsewhere. Kind of frustrating. Then when they took out my old battery they broke the hold down bolt. Had to go back to get that replaced, as they didn't have a replacement. It was a mostly good experience and I understand with the cold they had been busy with batteries.
Got my vehicle in and fixed in a timely manner had to order the part. Called and let me know when the part came in and when the truck was completed
Are salesman was great ( Shannon ) We got two free hats To bad the truck was white LOL Thanks Nice place to do business thanks again
Excellent Service and Experience
My entire experience there was as positive as this type of purchase can be. People were helpful, knowledgable, friendly & very important to me, they were not pushy.
I had an issue with my brand new Jeep and instantly the people at Tanner were able to get me in and get it fixed.
Cindy at the front counter was awesome to work with. We had a number of damages to the vehicle during the repairs. Tanner took care of all of them.
Nice people they answered all my questions and treated me with respect
Phil and his service team are top notch!
Shannon did an awesome job, answered all my questions Promptly! Thank you! Look forward to working with Shannon again for A jeep in the near future
Phil Waxon and his service team are 5 star top notch! Excellent customer service and vehicle service.
Great service. Had to take my truck in for a warranty issue and they got me in with in a reasonable time and took care of everything!!
Great service, pleasant employees
Very very very very very very very very very very very very very very very Great great great great great great great great great great
I have been taking my vehicle there for service ever since I have driven a dodge and this is my 3rd Dodge. The service has always been exceptional, the staff is very friendly and they make sure I have always got a ride or a courtesy car if needed. I will continue to buy my vehicles there and do my service there also.
I'm very happy with the service and the way I'm treated. The car was a good investment. What I'm real happy with is the service after the purchase. The service center is excellent. The best I've ever seen.
Storm was really great advisor. He did everything I asked for and more when it came down to it. I’m very satisfied with the amount of work done
Friendly. Courteous. Clean environment. Felt safe. All were wearing masks. We were offered beverages. Jeff's office neighbors were friendly, also. Not sure of the name who took care of the paperwork, but he was very nice too. They helped us celebrate my 81st. birthday with a big red bow and a happy birthday sign on the car when we came to pick it up. Thanks for the good experience.
The young man who worked behind the service counter when we got our Jeep Cherokee serviced on 01/28/21 was very polite and helpful. He also could fully explain the issues with the Jeep and how they would check them. Our only suggestion for an even better customer experience would be for the service center to offer a shuttle to the shopping mall located a few blocks away for something to do while your car is being worked on. We walked there but it was cold and windy.
Had warranty work done. Jason was very helpful and professional. Work was completed timely. Would use this service department again for repairs or service in the future.
They have good service and great people there.
Tanner was awesome to work with. My salesman Jace hit it out of the park for me. He was juggling a few customers while helping me, due to me showing up with short notice on a Saturday, but he was courteous and professional and I drove off in a new (to me) truck. Can't thank Jace and the awesome crew at Tanner enough!
The service writer are great. Only issue I had is the truck was supposed to have an inspection done. A week later my battery is no good. I would think that should have been found during the inspection. Other than that everything was great.
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