Customer Testimonials
Right on time. Told me what to watch for in the near future.
Friendly and thorough
Tanners have always treated us right!! Always been happy with the service we have had! Thanks for what you do:)
Everything went perfect as far as I was concerned. Plan to be back for the next one.
I have to bring truck back for 4th time next week. I will wait to see if issue is solved before commenting more
I don't think you want to hear what I have to say.
Great experience everyone was very nice couldn’t be happier, thank you so very much
Quick recall service, added an oil change. Great execution.
The service department did a great job! Will always refer them to everyone! Great Staff!
Great work on replacing both O2 sensors on my van using my extended warranty policy!
Same service message showing up after my truck was serviced. Trying another Ram dealer for warranty work. Last Ram product I will buy.
Had a great experience with Tanner Motorsports and Taylor Olsen Also Travis Klun in the finance department! Will definitely Refer Tanner and Taylor to buy your new Jeep from them!
Very friendly, had a great experience!
Excellent service and work. Work done with a very reasonable price
Sold us a lemon car, drove for 2 weeks and the engine blew and needed a new one put in. Took months but got a new engine only for this new one to blow because of a hose that was not properly installed. Will not work with us, will not call us back. Will run the other direction when we stop in. It is everyone from the GM, to the head of the service department. Now my brother just got a car from them and the wrong battery was installed. We found that out when the car kept dieing. Crooks and ... Read More Google - Oct 23, 2026
Sold us a lemon car, drove for 2 weeks and the engine blew and needed a new one put in. Took months but got a new engine only for this new one to blow because of a hose that was not properly installed. Will not work with us, will not call us back. Will run the other direction when we stop in. It is everyone from the GM, to the head of the service department. Now my brother just got a car from them and the wrong battery was installed. We found that out when the car kept dieing. Crooks and ... Read More DealerRater - Oct 23, 2026
Had a vehicle in for a recall notice. In and out in a half hour. Courteous staff. Very nice customer waiting area which includes snacks and beverages free.
Our sales person was Taylor Olsen. She was amazing. We decided to order a 2027 Dodge Durango 392 to get the color/ interior we wanted. Taylor kept in contact with us during the build and handled all the coordination with plates/ insurance etc. Travis was our financial support person at Tanner and he was fast and through.
Quick service. No complaints. Thank you! Ty hj bn.df.nk. sd.bh x v m
All went well. All questions answered no problems or concerns was great Was a great experience
As always, top notch service was provided! Very friendly, courteous and knowledgable staff! Thank you
Don’t see Dale’s name to comment on. But he is the one that cheated me on my purchase.
The people i delt with were good but have had truck in twice same window problem and still not working right
Great service! Reasonable rates.
Very punctual on service and time on doing the work. Convenient and cordial atmosphere with nice results
When I called to make appointment-the girl acted like I didn’t know what I was doing telling me that they don’t change oil until after xx miles—I have owned my vehicle from new and had OVER the # of miles. Friendliness is gone-owning the 3rd vehicle from your dealership and always coming there for service— this vehicle is 6 years old. Found item from glovebox on floor because cabin air filter was changed.—-??
They provide good service. It is nice they have a courtesy ride available when needed.
Great place to have your vehicle checked great staff ,quick in and out ,,,,need a drive through big truck wash bay Can't use the free wash for my truck lol ...there's 1 guy there thats very good he tells you every thing thats going on and needed last name Barg ,
Timing in and out was very good. No unnecessary waiting. Service dept. was very helpful.
The receptionist meet us at the door, and asked how can I help you. The salesman who had located our new car introduced himself. The finance manager worked with me to finalize the purchase, while the service technician showed my wife the features on her new car. The sales manager stopped by to thank us for our purchase. The entire staff were genuinely friendly and interested in ensuring our purchase meet our needs. Their knowledge and service were excellent.
Tanner Motors has been very good to work with. This is the third vehicle that I have bought from them and have received exceptional service.
Fast service, service writer was knowledgeable and informative. Waiting area was clean and well stocked
They did a very good job and handled my service needs very quickly. First rate.
Just took delivery of a new Ram 1500 Limited. Excellent purchasing experience; except for the monthly payment. Highly recommend Tanner.
So far so good. This was my most pleasant and efficient car buying transaction I can recall. All people in the organization I dealt with were good.
Good communication and service was done in a timely a mount of time.great service people.
Ok but not great. Didn’t reset oil life gauge. Dismissed large discrepancy between Ram recommended service interval and Tanner’s recommendation as if not important.
Had a great experience at Tanner. Nice and relaxed staff easy to work with, and actually listens to everything I wanted and didn’t want.
Everyone at Tanner motors was absolutely exceptional. Taylor went way above and beyond to try to help us, as did Shane. We had so much fun doing it laughing and we ended up with exactly the vehicle we wanted. Color style everything. They really did an amazing job and I would recommend them to everyone.
David and Travis were both very helpful. Answered all our questions. Very easy to work with. No pressure.
Always a good experience here. Friendly staff. They make sure to get you in and back on the road quickly.
The service department is knowledgeable and the one thing I like is that you get to talk sirectly to them instead of a call center who doesn’t know anything.
Should've gotten 5 stars but the service advisors were in a bit of dissaray when I questioned what the thresholds for various engine components were, time-wise. Jada however tried her best to get answers for me and was persistent. To the point I asked her where else she had been a Service Advisor? This was her first experience. Don't let her go. Trapper Holden was there interjecting as necessary.
Excellent results from a comfortable place with effficient operation, cordial atmosphere and reliable and professional work
Fair pricing and couteous professionals. Kept me well informed. Clean waiting room with good complementary snacks
Nice and friendly sales personal as well as nice front desk, people. Very helpful in getting me into the right truck that I was looking for.
It's a great place lots of great people to help and answer any questions
I like the ability to make a service appointment online and to receive reminders of the appointment date and time. Service was prompt and friendly.
good experience, friendly, fast and they explain what they are doing and what it will cost!
Appreciate the understanding to find out through diagnostic tests what is causing a nagging problem that needs to be fixed. Also the determination the issue maybe recall related. Thanks for the attention to the detail.
Everyone involved was very courteous and the service was impeccable. I had the feeling that I was there. Only customer based on the way I was treated.
Left two phone messages to set up an appointment, calls were never returned. Finally set up the appointment online which was relatively easy. If I can't set up an appointment over the phone just say so. Onsite service was very good, timely, courteous, explained well.
Taylor did a great job, She know the inside and outside about the truck. GREAT JOB!
Employees are all pretty nice guys. Employees are great. Employees are great. Employees are great.
We were able to get our vehicle in for service the next day. The service team found the problem with in an hour and ordered the part which came the next day. Fixed it that morning and called to let us know it was done.
I was able to schedule same day service appointment. Power steering harness check for recall inspection. Also had them look at the adaptive transmission as the jeep has at times continued to accelerate when my foot was on the break trying to stop for a red light.
Great dealership and a great service department they were very helpful with the whole car buying experience would definitely recommend!
They were easy to work with and kept me informed about what they were doing. Very friendly.
I’m very happy with the Tanner Service Department. The employees are friendly, quick, and thorough.
Excellent service. Great people to work with. Always courteous and polite. Answer any and all of my questions. Thanks.
the people are great to work with - perform excellent service- fast efficient - and let you know all the ins and outs
Some good, some bad. Glen was excellent but the person helping me with dropping off the vehicle would benefit from some additional training. When he could not answer cost questions he agreed to contact me with answers but never did. Cost of repairs was high.
We had a great experience with Travis. He took his time and worked through the paperwork to get things rolling. Taylor Olson did just as good a job explaining the many digital options on the screen.
Great job and reasonable price. I especially like the free car wash. They gave me a discount even though I forgot to print the Mopar coupon!
I’ve been trying to get a hold of someone in their service department to schedule an appointment for 2 days. I’ve left a voicemail and have tried calling back several times and it just rolls back to the operator. They have not returned my call from the voicemail I left a day ago. Disappointing.
Always fast and friendly. They treat you with respect and kindness. I love going to tanners !
Was in Brainerd area for a family vacation, had two different issues with two of our vehicles. Tanner service was able to work us in quickly and back to our vacation same day.
I was happy with the no nonsense service at Tanner. Everything was handled quickly and the job done right. Best of all there no surprises!
We had some recall work to do... the parts were ordered and we were in and out the door as scheduled. Had to reset the clock.
Communication not the best on giving status of progress and hard to get ahold of
Just a note to say the guys in the service department, do a great job in keeping you informed and making sure things are done right!
Stopped in because I thought I had a tail light out. Got in right away. Was surprised they came back to tell me shortly after that my lights were fine. Instead, I needed to get the wiring fixed on my RV's towing plug. They could have charged me for nothing. Instead they were honest, helpful, and sent me on my way, free of charge! Thoroughly impressed! I'll be giving them my business moving forward!
Just moved up here and was at a loss when my Jeep was recalled. Tanners service took care of everything. Thank you!
Wonderful Brought my daughter in to look for a used car and she has a bit of a disability. Cody was so patient with her and explained everything to her in a way that she understood. Chad in finance also was so good with her! She has never done this before and he made it easy Thank you all so much for making car buying so comfortable
What amazing service! Taylor knows her stuff and took as much time as I needed to teach me all about my new car. I would highly recommend Tanner Motors to everyone. Tony was pretty great to work with also. He made the deal easy and e had quite a few laughs Thanks so much!
2nd vehicle I’ve bought from tanners. Ray found me the exact used truck I was looking for! Also had a great experience with Trapper in service with a warranty paint issues my wife’s wrangler (that we didn’t purchase at tanners).
Excellent experience! Taylor was so wonderful to work with. She is very knowledgeable about my new Jeep Grand Cherokee and spent lots of time going over all the bells and whistles with me. Tony was lots of fun to work with also. We had lots of laughs and I left feeling great about y new vehicle purchase. Thanks so much for all your help
Our service was excellent, professional, extremely FAST. The service manager had exceptional communication with us about our issue. We were back on the road with very little down time.
Tanner was great to work with. Unfortunately, the problem was not fixed and truck is not drivable.
Polite, competent staff, excellent mechanic's, particularly Greg. Service and parts attendants excellent and very courteous
Great work all! Now my Jeep is back on the road thanks to Tanner Motors.
Every time my vehicle goes in for service, they do an excellent job and making sure all issues are at least addressed and I have never had an issue with service completed on my vehicle.
I recently had my truck in for some electrical work to be diagnosed and even being out of warranty they did not charge for the time! I have purchased or leased 8 vehicles from them so it was nice to be taken care of and that my business is appreciated!
Excellent customer service. Thank you for listening to what we did or didn't want.
What more can one add......Tanner Motors is the best!! They have always treated us right!! Thanks to everyone we worked with!!
We have had nothing but issues since we purchased our new 3500 Ram truck from Tanner this April. The service department keeps saying nothing is wrong even with the numerous videos and pictures we have sent with issues. We even had to go to Tires Plus to get the truck realigned as Tanner said there was nothing wrong. We submitted that paperwork to Tanner as proof and still nothing. We are waiting for Tanner to make this right. So far I have not been impressed and will not buy from Tanner again and will not recommend them to others
The work was completed in the scheduled time frame. The service person who checked me in and out was polite, professional, and friendly.
Friendly and professional! Offered a late model loaner when service ran late. Happy with everything
The parts were ordered months before I personally had to contact the dealership to find out they had been received. The service department did not answer the phone when contacted for an installation appointment. The manager finally set up an appointment for me and service from that point was excellent. It included a vehicle delivery to a local restaurant during a pouring down rain. I am a disabled veteran and the personal delivery was greatly appreciated,
