Customer Testimonials
Tanner Motors has been very good to work with. This is the third vehicle that I have bought from them and have received exceptional service.
Fast service, service writer was knowledgeable and informative. Waiting area was clean and well stocked
They did a very good job and handled my service needs very quickly. First rate.
Just took delivery of a new Ram 1500 Limited. Excellent purchasing experience; except for the monthly payment. Highly recommend Tanner.
So far so good. This was my most pleasant and efficient car buying transaction I can recall. All people in the organization I dealt with were good.
Good communication and service was done in a timely a mount of time.great service people.
Ok but not great. Didn’t reset oil life gauge. Dismissed large discrepancy between Ram recommended service interval and Tanner’s recommendation as if not important.
Had a great experience at Tanner. Nice and relaxed staff easy to work with, and actually listens to everything I wanted and didn’t want.
Everyone at Tanner motors was absolutely exceptional. Taylor went way above and beyond to try to help us, as did Shane. We had so much fun doing it laughing and we ended up with exactly the vehicle we wanted. Color style everything. They really did an amazing job and I would recommend them to everyone.
David and Travis were both very helpful. Answered all our questions. Very easy to work with. No pressure.
Always a good experience here. Friendly staff. They make sure to get you in and back on the road quickly.
The service department is knowledgeable and the one thing I like is that you get to talk sirectly to them instead of a call center who doesn’t know anything.
Should've gotten 5 stars but the service advisors were in a bit of dissaray when I questioned what the thresholds for various engine components were, time-wise. Jada however tried her best to get answers for me and was persistent. To the point I asked her where else she had been a Service Advisor? This was her first experience. Don't let her go. Trapper Holden was there interjecting as necessary.
Excellent results from a comfortable place with effficient operation, cordial atmosphere and reliable and professional work
Fair pricing and couteous professionals. Kept me well informed. Clean waiting room with good complementary snacks
Nice and friendly sales personal as well as nice front desk, people. Very helpful in getting me into the right truck that I was looking for.
It's a great place lots of great people to help and answer any questions
I like the ability to make a service appointment online and to receive reminders of the appointment date and time. Service was prompt and friendly.
good experience, friendly, fast and they explain what they are doing and what it will cost!
Appreciate the understanding to find out through diagnostic tests what is causing a nagging problem that needs to be fixed. Also the determination the issue maybe recall related. Thanks for the attention to the detail.
Everyone involved was very courteous and the service was impeccable. I had the feeling that I was there. Only customer based on the way I was treated.
Left two phone messages to set up an appointment, calls were never returned. Finally set up the appointment online which was relatively easy. If I can't set up an appointment over the phone just say so. Onsite service was very good, timely, courteous, explained well.
Taylor did a great job, She know the inside and outside about the truck. GREAT JOB!
Employees are all pretty nice guys. Employees are great. Employees are great. Employees are great.
We were able to get our vehicle in for service the next day. The service team found the problem with in an hour and ordered the part which came the next day. Fixed it that morning and called to let us know it was done.
I was able to schedule same day service appointment. Power steering harness check for recall inspection. Also had them look at the adaptive transmission as the jeep has at times continued to accelerate when my foot was on the break trying to stop for a red light.
Great dealership and a great service department they were very helpful with the whole car buying experience would definitely recommend!
They were easy to work with and kept me informed about what they were doing. Very friendly.
I’m very happy with the Tanner Service Department. The employees are friendly, quick, and thorough.
Excellent service. Great people to work with. Always courteous and polite. Answer any and all of my questions. Thanks.
the people are great to work with - perform excellent service- fast efficient - and let you know all the ins and outs
Some good, some bad. Glen was excellent but the person helping me with dropping off the vehicle would benefit from some additional training. When he could not answer cost questions he agreed to contact me with answers but never did. Cost of repairs was high.
We had a great experience with Travis. He took his time and worked through the paperwork to get things rolling. Taylor Olson did just as good a job explaining the many digital options on the screen.
Great job and reasonable price. I especially like the free car wash. They gave me a discount even though I forgot to print the Mopar coupon!
Always fast and friendly. They treat you with respect and kindness. I love going to tanners !
Was in Brainerd area for a family vacation, had two different issues with two of our vehicles. Tanner service was able to work us in quickly and back to our vacation same day.
I was happy with the no nonsense service at Tanner. Everything was handled quickly and the job done right. Best of all there no surprises!
We had some recall work to do... the parts were ordered and we were in and out the door as scheduled. Had to reset the clock.
Communication not the best on giving status of progress and hard to get ahold of
Just a note to say the guys in the service department, do a great job in keeping you informed and making sure things are done right!
Stopped in because I thought I had a tail light out. Got in right away. Was surprised they came back to tell me shortly after that my lights were fine. Instead, I needed to get the wiring fixed on my RV's towing plug. They could have charged me for nothing. Instead they were honest, helpful, and sent me on my way, free of charge! Thoroughly impressed! I'll be giving them my business moving forward!
Just moved up here and was at a loss when my Jeep was recalled. Tanners service took care of everything. Thank you!
Wonderful Brought my daughter in to look for a used car and she has a bit of a disability. Cody was so patient with her and explained everything to her in a way that she understood. Chad in finance also was so good with her! She has never done this before and he made it easy Thank you all so much for making car buying so comfortable
What amazing service! Taylor knows her stuff and took as much time as I needed to teach me all about my new car. I would highly recommend Tanner Motors to everyone. Tony was pretty great to work with also. He made the deal easy and e had quite a few laughs Thanks so much!
2nd vehicle I’ve bought from tanners. Ray found me the exact used truck I was looking for! Also had a great experience with Trapper in service with a warranty paint issues my wife’s wrangler (that we didn’t purchase at tanners).
Excellent experience! Taylor was so wonderful to work with. She is very knowledgeable about my new Jeep Grand Cherokee and spent lots of time going over all the bells and whistles with me. Tony was lots of fun to work with also. We had lots of laughs and I left feeling great about y new vehicle purchase. Thanks so much for all your help
Our service was excellent, professional, extremely FAST. The service manager had exceptional communication with us about our issue. We were back on the road with very little down time.
Tanner was great to work with. Unfortunately, the problem was not fixed and truck is not drivable.
Polite, competent staff, excellent mechanic's, particularly Greg. Service and parts attendants excellent and very courteous
Great work all! Now my Jeep is back on the road thanks to Tanner Motors.
Every time my vehicle goes in for service, they do an excellent job and making sure all issues are at least addressed and I have never had an issue with service completed on my vehicle.
I recently had my truck in for some electrical work to be diagnosed and even being out of warranty they did not charge for the time! I have purchased or leased 8 vehicles from them so it was nice to be taken care of and that my business is appreciated!
Excellent customer service. Thank you for listening to what we did or didn't want.
What more can one add......Tanner Motors is the best!! They have always treated us right!! Thanks to everyone we worked with!!
We have had nothing but issues since we purchased our new 3500 Ram truck from Tanner this April. The service department keeps saying nothing is wrong even with the numerous videos and pictures we have sent with issues. We even had to go to Tires Plus to get the truck realigned as Tanner said there was nothing wrong. We submitted that paperwork to Tanner as proof and still nothing. We are waiting for Tanner to make this right. So far I have not been impressed and will not buy from Tanner again and will not recommend them to others
The work was completed in the scheduled time frame. The service person who checked me in and out was polite, professional, and friendly.
Friendly and professional! Offered a late model loaner when service ran late. Happy with everything
The parts were ordered months before I personally had to contact the dealership to find out they had been received. The service department did not answer the phone when contacted for an installation appointment. The manager finally set up an appointment for me and service from that point was excellent. It included a vehicle delivery to a local restaurant during a pouring down rain. I am a disabled veteran and the personal delivery was greatly appreciated,
Good product, good experience. I would not need to go anywhere else to find better service.
The staff was excellent and friendly, but the service waiting area was super uncomfortable. There were donuts (a plus) but no napkins or plates. I ended up getting a paper towel from the bathroom. The cost for an oil change was almost as much as Valvoline, but it took an hour - twice as long as Valvoline. Next time I'd rather sit in my own vehicle and be done in half the time. I'm really disappointed as I just moved here and thought Tanner Motors was going to have a facility similar to Corwin in Fargo.
Excellent service for a wheel bearing and hub replacement. Very good communication during the process!
I will never deal with your service center ever again. The guy that I dealt with was very deceptive and kept trying to get me to buy extra parts and services that I didn't even need. When I went to pay my bill at the counter I found extra charges on my bill for things that nobody actually did. When I asked the same guy about the extra charges he acted like he had no idea how the charges got on my bill, even though he was the person that created the bill.
Always work with me to get my vehicle scheduled when it is convenient for mr
Perfect service as always. No concerns, quick, easy! Only place I’ll go for service.
During the sales process Taylor and Shane went out of their way to make sure I was happy with my new truck.
Very fast service and efficient. They have always given me what I was in need for.
They are always so pleasant and accommodating when my Jeep needs care it is well worth the drive from Aitkin to deal with the staff at Tanner Motors!
One of the best experiences I’ve had in quite a while. I was greater on entering, and they took my car, did a diagnosis and had the parts on hand and immediately went to fixing it. I was in and out in less than two hours replacing a fuel injector. A great company.
They were very good with the timing of getting it done. They were also very informative
My service experience at Tanner’s was exactly as promised. The staff was friendly and knowledgeable. My appointment was on time, and my loaner vehicle was ready.
Good communication, great service, friendly people. Hard to find all of these at times these days.
Travis and Tony were fantastic! Set me up with a "new to me" van for my biz. Such a great experience we went back a couple of days later for a new truck for our other business. My father-in-law was so excited about the great purchasing experience he went the next day and had to get himself something new to park in his garage. All the associates were professional, knowledgeable and experienced. Highly recommend
What a fantastic experience with our vehicle purchases this week!! Travis and Tony were very easy to work with, discuss our needs and found just what we were looking for.
Our purchase of a "new to us" van this week was such a great experience we just had to do it again with a new work truck a few days later and Travis and Tony were right there to get us taken care of.
We topped it off the next day with my father's purchase of a new 1500. We knew exactly where to take him to and ... Read More DealerRater - May 30, 2026
I stopped to have a tire checked out they were able to get me in within 20 min of arrival
Tanner is always great to work with no problems with services and or employees. Touch notch
Great very smooth transaction
Helpful and friendly service. Only a tire rotation - would have been helpful to get information about tire pressures and tread depths.
Awesome service! Elliot is always fantastic to work with! He communicates extremely well with expected times, etc and always gets things done asap. Thank you!
I spoke with Service 4 days after receiving my RAM, the guy I spoke with (Elliott), treated me like I was an idiot and told me I should not be re-seating my fuses to try and solve the issue with the Infotainment screen (blank screen) that I was having. I told him that I have been working on cars at home (including transmission and engine rebuilds) and that I was very proficient in electronics. I build my own electronic charging equipment...... I know a lot about electronics and autos.
I mentioned that I had watched some youtube videos to attempt to ... Read More DealerRater - May 11, 2026
They did a great job. Elliott explained it to me to where I could understand it.
Very efficient in getting the jeep in. Friendly service and out in a timely manner
New to the area, and waited for three months for another dealership to address an issue on a vehicle we purchased from them. They had it for six weeks didn’t repair and wanted us to make another appointment. Called Elliot and he got our vehicle in and completed the repair in one day. We will stick with Tanner Motor’s, thank you!
I was very satisfied and will buy another vehicle from Tanner motors in a year.
Elliot in the service department did and excellent job setting up my appointment and keeping me informed when my truck was ready.
I had excellent service and was very happy. The employees in the service department are respectful and friendly.
Very fast and friendly service. Pricing was less than I expected. Highly recommend this dealer.
Hometown feel with professional results. Great group of guys to work with. Treated me fair.
Great customer service, very friendly and professional. They were very honest with what I needed and what they recommended.
Salesman was very helpful. Process was easy from start to finish and fast. Would recommend
Called in about a minor warranty issue, they conveniently had an opening same day and had me in and out in an hour.
They have a very nice lounge to wait in. Everyone I dealt with was friendly and polite, and most importantly, didn't try to sell me a new car.
Tanner Motors is top notch. Elliott is very Warm, Professional and extremely knowledgable. I am very pleased and always have my Jeep service done with Tanner.
Tanners got me in fast and easy for my oil change. Everyone was super friendly. They also did a great job.
Honestly, I feel like Aaron Senn the sales man is solid guy. I bought my last two vehicles from him most recent was a jeep wrangler. Runs fine, great guy. Haven't got burned yet. I'll be going back for my next vehicle in the far future. Thanks Aaron
Very friendly service department that set-up and took care of an issue with my vehicle in a timely manner.
