Customer Testimonials
Service was fine but didn’t call right number to let me know it was done and no car wash code was given
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Great job- excellent service- love working with Elliot- he explains everything in detail. We will be back!
Very friendly staff and easy to understand and work with. I will go back to have them service my RAM truck.
Elliot in service is absolutely the BEST!
I enjoyed my truck buying experience at Tanner motors very much. Dale, Tony and Jason were great to work with. I was pleasantly surprised at the trade in value for my 2017 silverado.
was there for a oil leak or a power steering leak sevice guy and mechanic found oil in a crease under the truck due to a oil change not to long ago,the place didn't wipe the oil off and it was dripping onto are tar drive way so they saved the day again Thank You Again
I truly had a great experience purchasing my 2020 Ford Expedition! I highly recommend working with Todd Swedberg and Chad Rasinski
Easy to work with and very friendly staff! We were recommended by family and we can see why
My 2021 Jeep Grand Cherokee L oil pressure warning came on. We were unable to drive. I called Tanner and they reminded me of mopar tow coverage in which I was extremely grateful. Even though I was out of my warranty they got it covered under the power train warranty. They also did updates and recalls. As someone who is currently disabled every penny counts. When I got the bill it was $0.00. Brought tears t my eyes. Thank you Tanner and your wonderful service staff. God bless you!
I did that before and they took my review down?? Can you believe that? If the don’t like it the take it down? But they keep asking about the lady be hind the counter?? Think it was Joleen?? She was great!!
Taylor Olsen did a wonderful job... I spoke with her several times on the phone and she was able to find exactly what we wanted to purchase... We were happy with the trade-in price we got for our 2012 Jeep after a little bit of negotiating... The whole staff at Tanner were very friendly... We would highly recommend Tanner Motors and we would tell people, "talk to Taylor ~ she's GREAT!!" Thank you for a fun experience - we love our new Wrangler!!!
lights not working on high beams ? A person I believe was the shop manager said put them on automatic that’s what he does? No high beams in that position and you need high beams in northern MN as there many deer around!!! Truck is the same as when I dropped it off ? Can’t check the dipstick to see if there is clean oil because there is NO dipstick? Guess I could look at oil sensor to check oil!
had Elliot Barg he helped me go through all my appointments fir my Ram was very nice ,very knowledgeable, when vehicle was done he explained every that was done or will be needed at a later time .excellent service with him.Thank You so much
IT WAS A GREAT PLACE TO STOP. EVERYONE WAS VERY CORDIAL AND KIND. THEY WENT WITH US OUT TO LOOK AT THE JEEP AND SHOWED A COUPLE MORE AND EXPLAINED THE DIFFERERENT FEATURES. ANSWERED QUESTIONS AND TOOK ALOT OF TIME WITH US TO EXPLAIN ALL THE ELECTROICS WHICH WE NEED.
Excellent! The best. By far! The best dealer we have ever worked with!!! We drove 250 miles (one way) to Tanner Motors. Dave and Tony worked quickly to create a simple deal that exceeded our expectations. We had visited four dealers the day before. Tanner Motors provided the best deal, without games. No tricks, no hidden fees, no surprises or last minute attempts to increase our spending. Outstanding communication, customer service and hospitality. On a scale 1 to 10, Dave gets 11!
Excellent job, great service, dedicated, outstanding communication, friendly, exceptional service, and paid attention to all the details.
Tanner Motors did not contact me in a timely manner when I answered a customer service text on a service failure. I brought my truck in to have it serviced in December. Service Rep informed me that they could not perform the work on a fog light problem after my oil change was completed. When they noticed that I sent a complaint to corporate late January they worked hard to correct the service problem to my satisfaction
It was a delight to work with the great people there. All friendly, helpful, sincere, wanted to help in any way. Got a great on a 2025 Grand Cherokee Jeep. Lots of help to figure out all the new dashboard items!!
so far so good. have not ben in the car much yet, just got out of clinic. But looks great.
Everyone was friendly, made sure our questions were answered. Are ready to help us understand the dashboard.
Fast service and awesome waiting area with snacks and refreshments. I do wish they would include labor cost when giving you a quote for an oil change.
Very helpful, really friendly, nice clean show room, and a bunch of other stuff, that's it. Thank you.
Buying a used vehicle from out of state can be a worrisome process. Dale (salesman) and Jason (finance) were incredibly helpful throughout the process. They worked with me wherever they could and ensured that I was informed and taken care of the entire time. I would highly recommend Tanner Motors and their staff for any/all buyers local and out of state. To the owner: You have remarkable employees from reception to your managers. Thank you all!
Great service in a very timely manner. Another great experience at Tanner Motors in Brainerd!
very nice good job 15 words way too many words. I’m not that chatty.
I had an amazing experience at Tanner Motors! From the moment I walked in, the staff was friendly, professional, and attentive. They listened to my needs and helped me find the perfect car within my budget. The whole process was smooth and transparent, with no pressure to make a quick decision. The team answered all of my questions and provided helpful insights about the different vehicles I was considering. I also appreciated the excellent financing options they offered. I highly recommend Tanner Motors for anyone looking for a stress-free car buying experience. I’ll definitely return for my next car ...
Promptly greeted when I arrived, Elliot knew exactly what I arrived for. He gave me an estimate how long it would take. My Pacifica was fixed and ready 10 minutes early. They also showed me what to do if I ever experienced the problem again. What more could I ask for?
Helped work through my extended warranty so that my service was covered minus my deductible.
Good service short wait time very friendly service desk service manager very happy with her help
service was completed on time and was done properly. The service people were very friendly
Everything was good enogh, except you probably shouldn't play Fox news. Some people will not enjoy that, Perhaps something more "neutral". Animal documentaries perhaps? Another thing, which does not have anything to say about the service, but I walked across the street to look into possibly trade my truck in, and the guy barely gave me the time of day. Definitely did not ask any qualifying questions to gauge where my interest level is at.
Amazing, very professional, knowledgeable, easy to talk to & friendly! I would highly recommend!!! Thank you
Shannon tibbetts is great to work with very smart guy
Taylor was very nice to work with! She was very accommodating, cheerful and helpful, so thank you!
Did a Great job and got right to it. Appreciate getting vehicle in on short notice.
They were upfront honest and got it fixed quickly. I would recommend them for my next service.
Dave Beutz is an awesome salesman. Returned my call immediately.
Great experience. Enjoyed working with Dale Cooper.
Very fast, professional, complete and even got a truck wash! Great job
it rides alot beter i feel a lot beter driving it now it has new brakes
I have a 22 ram, and the heated steering wheel wasn't working. I talked to Trapper Holden. He set an appointment to fix it. Took it apart and checked the components, all checked good. The tech thought maybe a loose connection. ( wiring not covered under warranty. ) It cost me $150. (Not happy but understood. ) the next day still didn't work. Trapper Holden got a hold of the warranty company and explained the problem. He got all the components replaced. THANKS Trapper Holden. Great service department employee.
I scheduled a time for safety recalls. I got the time and date I wanted. Fast professional service.
+ Did a great job getting me in service was great a little disappointed my car was not under warranty. I bought 4 months ago and it was under 1000 miles. Had to replace my battery and now my starter and my tire shop said I need brake pads.
They are very professional and nice at the desk. They got my car on and out in no time at all. Thank you
Easy, quick, convenient and good value. Will be back for sure. Car wash was good too.
Was a little disappointed that they really didn’t want to move on prices of my trade in, or on the vehicle I was looking at. Sales rep was very pleasant to work with.
Great dealer, great people!
Went in for oil change, they did inspection on my 2023 Chrysler 300 and told me I needed new tires. They gave me 2 tire quotes on tires they do not have in stock and cannot get. They didn't give me a quote on tires that were available even after asking.
I believe my service advisor was Adrian. He scheduled my appointment and handled the paperwork. Very satisfyed with him and the service. Thanks
The buying process was great. I came back to get the car after hours because I needed a ride back and it was locked in the bay. After calling the police to see if they could help they did and one of the employees came and let us in to get the car. Yes, not everything went perfect, but I have to say you took care of the situation that could have been a lot different and in the end went completely above and beyond to make sure I was taken care of.
When paying for my service visit, I thought that my keys were misplaced. The staff spent much time and effort into finding my keys. It turns out I had them in my pocket all along. Despite that, they were very kind and understanding about the situation. I was very embarrassed 😬 and appreciated their kindness and understanding.
Great service and friendly staff. Will continue to do business here always. Thank you Tanner Motors
people were very friendly and asked if there was anything else they could do for me. The service work was done promptly and correctly
Great service, had the parts on hand and took care of the issue… all under warranty. No hassles, and did I mention even gave us a loaner vehicle for the afternoon? Would recommend, 5 stars!
I found out that working with Dale my sales man was a good choice. He was concerned about what type of a SUV I was looking for and the options I needed on it. He probably spent a good deal of time finding the color I wanted also. I would highly recommend him to a friend looking for a SUV at Tanners. Thank you.
Dale was terrific. He couldn’t have been more helpful and accommodating. The whole sales department was very helpful and they made the buying process smooth and easy.
We had our oil changed on our Ram truck. The service department sold us on rotating the tires. They broke off a lug nut in the process then wanted us to pay close to $300 to fix it. The part was approximately $45 the rest was labor. We called the service manager who was surprised that could happen & said he would call back. He did not call back so we called again the next day & he said they would not discount the repairs so we decided to call a different Dodge dealership for another quote. They told us if they ...
Got in right away and finished when they said it would be done. Very pleased
All the staff here went above and beyond - I will forever buy my vehicles here!
I was very happy with Dan/ sales person whom I dealt with buying my truck, each person I am in contact with was very pleasant and helpful. Taylor, Tony, Jason and others whom I cannot remember the names. Very wonderful Wendy V.
The sales woman and all the staff are great, I would definitely recommend this dealership.
2 recalls on my vehicle was the service done. It was done in a timely manner. The attendant at the front desk was knowledgeable and curious.
Had new tires put on, am very happy with everything.
I like the car I bought here but disappointed they didn't clean what I specifically asked about before buying the car. There's still a bunch of acorns or something in the hood.
Great teamwork! I never felt pushed for a decision or a car. Jeff was informative and respectful.
Thank you for your good and thoughtful service. It is appreciated very much. Gary Thorman
we were happy with our salesman and service, we have bought our last 3 vehicles from Tanner
Tanner service department is top notch. They look out for their customers and work with them. They take pride in meeting customers needs.
None at this time. None at this time none at this time none at this time. thanks.
Fast, friendly, knowledgeable, made things simple, they worked well as a team all around nice guys.
Trapper and Casey got me the quote for my tires and got me in right away!
They provided great service. And decent amount of time getting my vehicle in and out of their shop
I. Had a horrid experience at a Jeep dealer a week before I came to Tanner’s. I figured I was going to have another bad experience, but everyone I dealt with LISTENED to me. That got the price where I needed it and helped me with everything I wasn’t familiar with on the car. I have never recommended a dealership before, but will definitely be recommending you .
Good and friendly atmosphere. Everyone seems to be helpful in any way that they can.
Jeff was great to work with, the actual deal from start to finish went smoothly
My son brought my truck in for me and they were very nice and treated him wonderfully
The entire Tanner Team made buying my new truck easy. Tayler is an outstanding salesperson
I talked to them about Jeep they listened to what I was saying and fulfilled my request Very happy with Tanner motors thank you
Friendly and fast service! Got my work done almost 45 minutes quicker than I had anticipated.
Very unimpressed. I guess I was expecting the service to be comparable to the Nissan Service side, but it didn't come close. The reason I brought my Chrysler to the "dealership" to get serviced, was for the multi point inspection. It seemed they just marked everything was perfect even though we haven't had filters changed for quite a while and the brakes are most likely getting close to needing to be replaced. I also had to ask for the report because no one went over it with me while I was paying. I might as well ...
The guys are so helpful. Elliot is amazing and always gies above and beyond what needs to be done! Thank you!
Taylor was fantastic. Will buy a car from her again. Very thorough, informative, helpful and kind
Very helpful and professional knowledgeable and polite got my whole transaction done in a very quick. All three that helped us we appreciate
Excellent service and quick response to our problem, the loaner vehicle was very nice. Clean and ready.
I’ve used this dealer and sales rep for years. Always knowledgeable and helpful with the car buying experience.
Got to necessary work done but the time it took was a little out the door
Tanner Service is excellent; they do an excellent job communicating and providing great follow-up.