Customer Testimonials
They have good people meeting and working with customers.. They work hard at making your experience at Tanners Service center a positive experience.Thank you.
the person I checked in with checked with my insurance and cost me $100 instead of the $400 I was told when problem was found. great help and advocating. tom
Both Jeff Obrycki and Jeff Heinlen were truly a remarkable team. I love my new truck and I would recommend them anytime to anyone and whoever. Thank you for your hard work.
Recently ran into a tech at Tanner Motors. Helped me solve a problem with my truck. New to the area and need a new spot to get work done. As long Ben is there I’ll be in.
Service was quick and the staff was very friendly. They did a multipoint inspection on my Jeep and went over the results with me and even gave me a free car wash. That was an unexpected, very appreciated surprise that made my day.
The professional interaction, and up front and honest conversation was great. Coordinating pickup and drop of the old and new vehicle was made easy and quick. Quick is great.
Thanks Laura. Grateful for your help. I will be back. I took my 2013 Ram 1500 in for a check engine light and an oil change. Six weeks later I finally have it back. It took two weeks to get the appointment (so all together almost 8 weeks of not driving my truck in the middle of summer since I had no idea how serious the check engine light issue was and wasn't going to risk further damage). After they had it for two weeks they finally figured out that a cylinder head needed to be repaced. They could not find the ...
Kind and helpful. Clean dealership with attentive service. Todd is patient, thorough and informational. I appreciate how he had the vehicles ready when we arrived.
Very fast service to buy out my lease, Jason did an great job finding me a good lender to work with. Also very friendly and understanding.
Easy to deal with! Great customer service! Fair trade value…found exactly what I was looking for! Nice clean sales area…made the transaction very seamless!
Laura and the service team, including parts has always been informative and reliable when I need them. Appreciate the dedication and years of service. Seeing the same faces helps build a relationship.
Great service with friendly people. Laura was very personable and had great energy. I’ve never had any problems here and they always do a great job with my vehicle.
Mechanic broke MAP sensor while fixing A.C. compressor. I noticed service engine light on my way home. Got sensor placed later free of charge.
Jeff in the used car side was amazing to work with. This is the second vehicle we have bought from Tanner. Had an issue with the truck we bought but Ray took care of it. They both made the process very pleasant. Will for sure go back we ever get another car
Jeff and Shannon worked hard to find me the vehicle I wanted! When I arrived to see it they had all the accessories I bought already installed and it was detailed. I was very impressed with all the details. Shannon was excellent to work with. Highly impressed with this dealership!
I am traveling from South Mississippi and this dealership was very hospitable and took good care of my van. I would recommend them to service any vehicle you may have. The staff was very nice !!
Good customer service but needs a better building - bigger parking lot or drop off area as well as better waiting area for customers, especially if service takes longer than an hour. It would be much safer for people to have ample parking space to get their vehicles in and out of the parking area when dropping off and picking up vehicles. Most dealerships have updated service buildings where the customers can drive their vehicles in and drop it off right in their building. That is a very nice feature. Waiting areas with comfortable sitting would be a great addition ...
I have been with Tanner Motors since the 80s. Everyone will go over board to help you whether you need a vehicle or service work.
efficient, friendly, i trust Tanner
I have been very pleased with Tanners since transferring from Brandle motors. Their always straight up front with service and repairs. And if they think that they can’t finish the repair in time quoted , they provide a courtesy car right away
People are great to work with and knowledgeable. Fantastic team
Laura was helpful! It took some time to chose path to install side view mirror! Original mirror was suppose to be passenger side, instead mfr sent driver side!
friendly, helpful sales and staff
Enjoyed working with Jace was very knowledgeable about everything. And a blast to work with realy enjoyed it. Will be back when I trade again
very pleasant people . fast and good service.
They always go above and beyond what you ask of them!
They went above and beyond to make sure my repairs were done properly and in a timely manner.
Vehicle was serviced very quickly, it was ready before there estimated time. thank you
Great service! Will definitely use again and recommend to others!
Front desk was super helpful and friendly. Service was explained well.
Storm provided excellent customer service and he even arranged to have Tom drive me to work and pick me up. It was a worry free experience.
They are friendly and very accommodating . They made sure everything is in working order and that we was satisfied. Very clean waiting room and accommodating
The salesman Aaron Senn, was excellent to deal with. He was friendly and very professional at all times. He never pressured us to make the deal. He was able to answer all of our questions to our satisfaction.
Appreciated them finding oil change program I had forgotten about
They went way out to help get my jeep fixed during a,family medical problem. I grade them a high quality operation especially the sevice department. A big thank you for the,entire tanner staff
Aaron was Awesome!!! Made us feel at home. Everyone there was very friendly. Will be going back in the future for services. Danielle and Rocky
Above and beyond is what they do here. Always good work and good attitudes. They will always make sure that you understand what they do to the vehicle and what needs to be done.
This was the third vehicle I purchased from Tanner and it won't be my last. Shannon is the best and Tanner has always come through for us in both sales and service.
I received timely phone calls on the status of the engine we needed for our truck. Laura was friendly and professional. Also received details as to what happened to our engine
Laura and Storm were great! Got my truck in and fixed someone else’s problem that happened on an oil change. Thank you for the help
I would highly recommend Tanner to everyone. The whole team is knowledgeable and friendly. Can’t imagine the car-buying process going any more smoothly.
We want today Thank you to. jimmy C for all he did for us to get the Lexus we purchased. Jimmy is the best salesman you have at the dealership, He is always there & truthful with his customers. Jason was good too from finance Dept. I am a previous employee so I know a few of the people that are there. It is always like coming home to my friends there, from John Tanner down to the mechanics.
Pleasant staff. Service was quick but it took several weeks to get an appointment. Service dept needed to order a part which arrived in a day but am now waiting another 2+ weeks for the earliest available appointment.
Always get me in and out in a timely manner and I have been there enough so they know who I am when I come in the door.
They have always treated us well. From the sale of our car to the service we have had done. We’d com back for sure.
Great reliable service. They do the job right. I will only trust my car and truck to them. I live thirty five miles away but it is worth the drive.
Fast and polite service.
The staff was great to work with, very helpful and accommodating! They made the buying process go very easily!
Customer service staff was great but the problem was diagnosed incorrectly and another shop fixed the problem with computer codes. No new part was required.
Laura at the service desk is the best! I have had my car 2 years and she really goes above and beyond!! I have have not had that with past visits! Thank you Laura!
happy with our service and purchase
Everyone was so friendly & pleasant to work with. We felt all our questions were answered in a knowledgeable manner. They were able to provide us with exactly what we wanted.
Helpful and friendly Staff!
Great service !! They were fast in getting vehicle ready and getting paperwork ready. Got us on the road quickly and explained vehicle thoroughly. Great work Jeff.
Todd Swedberg did an excellent job with us. I would definitely go back to Tanner Motors
It was a great experience and everyone was very friendly and helpful. I would recommend to anyone who wants or needs a new/used vehicle. 10/10 service!
Great service- they changed the oil and they did a great job. Very friendly staff and we love our Jeep Wrangler. Thanks for the service!
Still waiting on a call about how to get Bluetooth in my 2020 Dodge Journey. Didn’t know I didn’t have it till after paperwork was signed.
Excellent Service & Sales...I cannot say enough good things to say about Aaron Senn, Tony Banse, Billy Brynteson, and Jason Colbaugh they all go the extra mile to take time with us and explain different items.
Enjoyed every minute! Would definitely recommend! I did some shopping around , and Jeff gave me 1500 more for my trade in than the other dealerships would give me🙌🏻
Amazing service department.
Yes I would they are very nice people they go out of there way to help you. They look at you as a person not a dollar bill
Phil & Laura went above the call of duty to make my visit with Tanner a 10/10, thank you for that! Best Jeep visit yet.
Everybody was very friendly and efficient. The wait ony vehicle was minimum and the work done was great. I will definitely be back again. Thank you.
Very friendly and courteous. Timely and prices are competitive. Customer service waiting area needs updating. Suggestion would be to enhance with coffee service. Also, offer courtesy car when I call for a service appointment.
They were friendly, efficient, and competent. I have recommended them to friends.
I recommend Jace as a salesman!
Shannon took care of all the details making the process quick and easy. He volunteered a lot of information without having to be asked and all communication seemed transparent.
Dave B was very concerned about my husbands. Ability to walk so he had people needed to come to us we are pleased with all staff and also with our car.
Great service from salesman Todd Swedberg and the rest of the team. Everyone made the process go smoothly and timely. Well done, Tanner Motors! This was my third vehicle from them.
Tanner motors did an amazing job taking care of our needs- Every one from the sales person to the finance manager. The overall manager for the day saved the deal with just a little bit of flexibility! Thanks Tanner Motors we love our new jeep 🌝
Friendly, fast, knowledgeable and on time. Absolutely will be back again. They took fabulous care of my Ram and treated it like it was their own.
Very friendly service. They were great to work with and they asked if we needed anything to drink. Went into detail of how the car works and showed us car facts.
Jace worked hard to get the job done. He explained things very well. Everyone was friendly and helpful. We love our new Jeep! Thank you.
Storm is great with customers. 5 + stars, he helped while Laura was out for a couple of hours. Great customer service, keep up the good work!
Did a great job. Got my vehicle in and out very quick. I am very happy with the friendly staff and great service. Thank you
Everyone was very friendly and helpful in my recent purchase of a new ram. I felt like they worked hard to accommodate my budget and it was a smooth process from start to finish.
Very nice employees. Made it a farely quick and easy purchase. Very happy with the service. Let's us take for a long test drive to make sure we liked what we were buying.
Thanks good job.Laura did a good job.Service dept did awesome. Tanners folks really try hard to keep the customer happy. Keep it up.
Awesome!! Didn’t have an appointment and they fit me right in. Very convenient and thank you so much. 😃 100% recommended to everyone out there.
Nice personable dealership everyone’s willing to help and the product is a good one most definitely would come back to Tanner Nissan for another vehicle
I feel that I have had very very very excellent service! Went above and beyond the call of duty when detailing my vehicle. Thank you!!
Service went well. Although there was no communication from the mechanic to myself as far as any current or possible future issues. No documentation of a thorough multi point inspection whatsoever.
I’ve purchased 4 or 5 new vehicles from Tanner since moving to the Brainerd area 45 years ago. I have been hooked on Chrysler products. I have been satisfied with the service also.
Always friendly and accommodating. Knowledgeable in answering my questions I always feel confident that my car was serviced fully and issues explained to me. Thank you
My experience with Tanner Motors has been very pleasing. The people that I have had contact with have been very polite, courteous and knowledgeable. My repairs were completed within the time limit I was told. Even having to wear masks, the waiting area was comfortable. I would use Tanners again in the event that I would need more work done.
Friendly staff, very helpful and got me in the vehicle I was looking for! Thanks again to Dave and Ray! I really appreciate your helping me find my new "new to me car"!
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