Customer Testimonials
We have had nothing but issues since we purchased our new 3500 Ram truck from Tanner this April. The service department keeps saying nothing is wrong even with the numerous videos and pictures we have sent with issues. We even had to go to Tires Plus to get the truck realigned as Tanner said there was nothing wrong. We submitted that paperwork to Tanner as proof and still nothing. We are waiting for Tanner to make this right. So far I have not been impressed and will not buy from Tanner again and will not recommend them to others
The work was completed in the scheduled time frame. The service person who checked me in and out was polite, professional, and friendly.
Friendly and professional! Offered a late model loaner when service ran late. Happy with everything
The parts were ordered months before I personally had to contact the dealership to find out they had been received. The service department did not answer the phone when contacted for an installation appointment. The manager finally set up an appointment for me and service from that point was excellent. It included a vehicle delivery to a local restaurant during a pouring down rain. I am a disabled veteran and the personal delivery was greatly appreciated,
Good product, good experience. I would not need to go anywhere else to find better service.
The staff was excellent and friendly, but the service waiting area was super uncomfortable. There were donuts (a plus) but no napkins or plates. I ended up getting a paper towel from the bathroom. The cost for an oil change was almost as much as Valvoline, but it took an hour - twice as long as Valvoline. Next time I'd rather sit in my own vehicle and be done in half the time. I'm really disappointed as I just moved here and thought Tanner Motors was going to have a facility similar to Corwin in Fargo.
Excellent service for a wheel bearing and hub replacement. Very good communication during the process!
I will never deal with your service center ever again. The guy that I dealt with was very deceptive and kept trying to get me to buy extra parts and services that I didn't even need. When I went to pay my bill at the counter I found extra charges on my bill for things that nobody actually did. When I asked the same guy about the extra charges he acted like he had no idea how the charges got on my bill, even though he was the person that created the bill.
Always work with me to get my vehicle scheduled when it is convenient for mr
Perfect service as always. No concerns, quick, easy! Only place I’ll go for service.
During the sales process Taylor and Shane went out of their way to make sure I was happy with my new truck.
Very fast service and efficient. They have always given me what I was in need for.
They are always so pleasant and accommodating when my Jeep needs care it is well worth the drive from Aitkin to deal with the staff at Tanner Motors!
One of the best experiences I’ve had in quite a while. I was greater on entering, and they took my car, did a diagnosis and had the parts on hand and immediately went to fixing it. I was in and out in less than two hours replacing a fuel injector. A great company.
They were very good with the timing of getting it done. They were also very informative
My service experience at Tanner’s was exactly as promised. The staff was friendly and knowledgeable. My appointment was on time, and my loaner vehicle was ready.
Good communication, great service, friendly people. Hard to find all of these at times these days.
Travis and Tony were fantastic! Set me up with a "new to me" van for my biz. Such a great experience we went back a couple of days later for a new truck for our other business. My father-in-law was so excited about the great purchasing experience he went the next day and had to get himself something new to park in his garage. All the associates were professional, knowledgeable and experienced. Highly recommend
What a fantastic experience with our vehicle purchases this week!! Travis and Tony were very easy to work with, discuss our needs and found just what we were looking for.
Our purchase of a "new to us" van this week was such a great experience we just had to do it again with a new work truck a few days later and Travis and Tony were right there to get us taken care of.
We topped it off the next day with my father's purchase of a new 1500. We knew exactly where to take him to and ... Read More DealerRater - May 30, 2026
I stopped to have a tire checked out they were able to get me in within 20 min of arrival
Tanner is always great to work with no problems with services and or employees. Touch notch
Great very smooth transaction
Helpful and friendly service. Only a tire rotation - would have been helpful to get information about tire pressures and tread depths.
Awesome service! Elliot is always fantastic to work with! He communicates extremely well with expected times, etc and always gets things done asap. Thank you!
I spoke with Service 4 days after receiving my RAM, the guy I spoke with (Elliott), treated me like I was an idiot and told me I should not be re-seating my fuses to try and solve the issue with the Infotainment screen (blank screen) that I was having. I told him that I have been working on cars at home (including transmission and engine rebuilds) and that I was very proficient in electronics. I build my own electronic charging equipment...... I know a lot about electronics and autos.
I mentioned that I had watched some youtube videos to attempt to ... Read More DealerRater - May 11, 2026
They did a great job. Elliott explained it to me to where I could understand it.
Very efficient in getting the jeep in. Friendly service and out in a timely manner
New to the area, and waited for three months for another dealership to address an issue on a vehicle we purchased from them. They had it for six weeks didn’t repair and wanted us to make another appointment. Called Elliot and he got our vehicle in and completed the repair in one day. We will stick with Tanner Motor’s, thank you!
I was very satisfied and will buy another vehicle from Tanner motors in a year.
Elliot in the service department did and excellent job setting up my appointment and keeping me informed when my truck was ready.
I had excellent service and was very happy. The employees in the service department are respectful and friendly.
Very fast and friendly service. Pricing was less than I expected. Highly recommend this dealer.
Hometown feel with professional results. Great group of guys to work with. Treated me fair.
Great customer service, very friendly and professional. They were very honest with what I needed and what they recommended.
Salesman was very helpful. Process was easy from start to finish and fast. Would recommend
Called in about a minor warranty issue, they conveniently had an opening same day and had me in and out in an hour.
They have a very nice lounge to wait in. Everyone I dealt with was friendly and polite, and most importantly, didn't try to sell me a new car.
Tanner Motors is top notch. Elliott is very Warm, Professional and extremely knowledgable. I am very pleased and always have my Jeep service done with Tanner.
Tanners got me in fast and easy for my oil change. Everyone was super friendly. They also did a great job.
Honestly, I feel like Aaron Senn the sales man is solid guy. I bought my last two vehicles from him most recent was a jeep wrangler. Runs fine, great guy. Haven't got burned yet. I'll be going back for my next vehicle in the far future. Thanks Aaron
Very friendly service department that set-up and took care of an issue with my vehicle in a timely manner.
Great service from the parts/service team.
Dale and Shane were fantastic! Super personable, easy to work with, and made the whole experience smooth and stress-free. Highly recommend!
Tanner Motors service department is the best! Elliot was so helpful to me in deciding what needed to be repaired on both of my vehicles and the cost was very reasonable! I would highly recommend them to anyone…
Shannon is amazing to work.with & always goes above & beyond to meet all my requests
Tanner is very fair and honest. Their service team is knowledgeable and works very well with our existing extended warranty that helps in keeping our costs down! I would not go anywhere else! Thanks Tanner Motors!
Outstanding service with a great staff, professional, and timely. I highly recommend them!
Fun! No pressure! Super helpful. Would recommend them to anyone I know looking for a new vehicle! Wonderful experience!
Thanks Elliott and team for taking care of my diesel Grand! I appreciate the customer service.
Had a great experience buying a vehicle here recently. Taylor was amazing! She was knowledgeable, friendly, and very hospitable. The process was straightforward, and the price was reasonable. I recommend checking it out if you're looking to update your ride.
Great people and good communication. Work was complete as promised. I will go back again.
They were super friendly and relatively fast about getting the paperwork in order I would definitely recommend buying a vehicle from them
Elliot does a great job of listening to me and taking care of me to make sure I get my vehicle back as soon as possible.
The service department did a great job finding our issue and explaining our options. They are always friendly, professional and a pleasure to do business with.
After a questionable first experience with the service department with my newly purchased Ram truck, the service department manager Glen gave me a call. Kudos for the immediate followup! Glen explained this was not their norm and will work with the staff to rectify service communications with customers. I appreciate greatly the he cared enough to call me personally and vowed to rectify the issues. He alerted me about an upcoming minor recall item that we need to get fixed. I will be glad to return for future service as needed from this call. Thank you Glen.
Why no free oil changes? I’ve purchased many new vehicles and always got them
Excellent experience. Trapper was able to get the vehicle in quickly, make a diagnosis and repair very quickly.
Shane, Todd, Chad
It was great! Super easy and everyone was super helpful!
Regular oil change inspection lead to new rear brake recommendation. Also identified stubborn tire system maintenance issue. Follow-up was scheduled that fit my schedule, matched the quote, and was on-time. Always quality service and friendly service from the RAM desk. Thank you!!!
Customer service is always great from start to finish. Always explains any questions that arise
Very helpful in answering my questions. Were able to have the car ready when I needed it
Trapper did a great job. Very apologetic when they realized that the wrong part came in and offered a loner!! Had my truck back by the next day!! Very pleased with Tanner Motors!!
Did recall work on side air bags. They were friendly and worked with me on loaner car and time schedule after I caused them to have a late start in getting it in. Good job all around.
Did not properly undercoat truck blamed it on me not understanding what they ment by undercoat
I got my car in quickly and they finished the work even quicker. Elliott provided great service.
Tony and Taylor were very kind and easy to work with. Shane really went above and beyond to help me get the perfect truck! I love my new truck!! Thanks again.
My DEF tank level sensor was froze up on a Friday at 4:30pm and my diesel truck was about to hit the 5mph limp mode. I called two other closer RAM dealers who didn't offer any help in my crappy situation. I got ahold of Elliot in service at Tanner Motors who said he would keep the light on for me if i could make it even though it was a close gamble. I made it with 5 miles to spare and he took extremely professional care in letting me know that he would help me out and get me ... Read More Google - Feb 4, 2026
Trapper Holden in the service department did an exceptional job in keeping me updated on the extensive repair process, including working with the warranty company to ensure all protected items were recovered. This was my first experience with the Tanner Motors service department and I was completely satisfied.
They misdiagnosed a brake issue. Was told I needed a brake caliper, which turned out to be wrong. I took my vehicle to a different location and got the correct repair.
Very helpful and knowledgeable helped me get my dream truck and all the extras I wanted added on to it for a great price
Once again, Tanner Motors Service Department took excellent care of a Jeep Wrangler owner!!! Jeep 👋!! Thank you!!
Shannon is awesome. Come here. Very friendly and knowledgeable.
Worked with Taylor on replacing a vehicle for something newer. I couldn’t have been more pleased with everything at Tanner! They had the vehicle pulled up and waiting for me to look at, helped me get everything setup before leaving the lot, and even followed up today! Definitely recommend Tanner (and Taylor!) to anyone looking for a smooth experience.
Elliott at the Service Department is always very Polite, Professional and helpful!
Elliot in the Service Department was great to work with! Listened and took care of all my concerns.
Great people to work with!! Every vehicle we have purchased has been through Tanner!!! Thanks!!
Unresolved check engine light after waiting 2 weeks for an appointment. They were all too willing for me to go elsewhere for a warranty fix on a brand new vehicle. And of course they couldn’t fix it.
Great counter service and excellent on time service work on the exhaust manifold. Thank you.
Tanner Jeep Service center was easy to work with to get an appointment. Actual Service time was reasonable, waiting area was clean with good coffee and snacks. Pricing was what you would expect at any dealership, since they use OEM parts. Fair Value and no issues with the work. Going back for my next service.
Elliott is always great! Very knowledgeable and customer focused! Always appreciate the friendly service and support
Been very accommodating with our needs, and explained what needed to be done. Polite staff.
Excellent experience with Tanner service department once again! Thank you!
I’m rating this service center 2 stars mainly because of the cost of services. I was charged $790 for an oil change, fuel filter change, and tire rotation on my 2024 Ram 3500. I just had the exact same services done on my 2013 Ram 3500 at a reputable mechanic next door to tanners and was charged less than half that price! To me this is just plain robbery! And when I complained I was told that’s just the going rate. Maybe for them it’s their going rate but it’s clearly not elsewhere! I will not be visiting this service center anymore ... Read More DealerRater - Dec 21, 2025
Elliot is always putting the customer first and making sure the vehicle service is done right the first time. He is definitely an asset to your service department!
Dan in sales was great to work with.
Great to deal with. Service on my vehicle was done efficiently and on time. I was provided with a courtesy vehicle when one was available.
Great fast service! Didn’t find all kinds of other things wrong and we got out with a fair price.
Do yourself a favor and travel a few miles on over to Tanner Motors and visit with the folks there! You might save $$$ on your next purchase, and you are dealing with honest folks that won't push you into a sale. Loving my 26 Nissan Frontier Pro4x.
Absolutely the best service department I have ever experienced in the over 20 years I've own a Jeep. I would recommend them 100%. They go above and beyond everytime.
Jeff and Shane were very professional and friendly. We will keep Tanner in mind for future purchases.
Trapper did a great job helping me with my truck issues and worked directly with the warranty company to get everything taken care of.
Very nice people Elliot in particular was very helpful good people good place
I live in Texas, but my daughter's live in Baxter. Elliot, and the rest of the service department go above and beyond to ensure their cars are safe, reliable, and ready to handle the Minnesota weather. I would highly recommend them to anyone needing service work in the Baxter/Brainerd area.